100% cpu usage, system hangs

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Proteus

100% cpu usage, system hangs

Post by Proteus »

At first I thought it was something in particular I was doing but then it did the exact same when I just loaded it up to check something. It uses all my cpu and I have to use task manager to shut it down but that causes explorer.exe to hang. I use task manager once again to close it down (explorer)and restart it again.

Windows xp service pack 2
amd xp1700
512 ram
version used 3.5.0

One other thing I noticed was [pagetotal] returns a value of 0 all the time.

Other than those, you have created a fantastic piece of software which is already one of my 'must have' applications even though I've only used it for an hour or so. Thank you very much.
antp
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Post by antp »

So that happens when you do what?

About the pagetotal, the "two-pass report" option in Report Designer has to be enabled, as explained in AMC's help file, on the page that explains how to build reports.
Guest

Post by Guest »

The last 3 times it did it, I was doing different things. Once when I was changing media type and once while changing the video format via the drop done menu's. The last time I did nothing other than closing the program using the red x instead of file|exit.
Proteus

Post by Proteus »

Just did it once again while it was in the background ??? I was entering framerate and sound details, opened a text viewer and noticed me system was very slow.

btw, guest was me, i forgot to enter a nick.
Blizzard

I have the same problem!!!

Post by Blizzard »

I have the exact same problem!!!! It doesn't matter what we do! I've been using this piece of software for quite some time now... I'm not sure but I think this problem started in the last upgrade... My PC is very similar to our friend here! 2600 AMD; XP SP2...
This problem is really pissing me off! :angry:
If this wasn't an absolutely essensial software, I had already uninstalled it.
My experience with this bug tells me the only way to prevent the crash is writing! when I write in the fields the program behaves properly... however when I use the mouse to search a position of a movie in the list... or whatever... it crashes after a few seconds (10 to 60s average). I've been having this problem for many months now... and my patience is reaching its limits! please give a solution... I've been waiting for an upgrade for ages here!!! I'm already searching the web for a similar program...
Blizzard

Post by Blizzard »

Sorry man... should have checked the download section before talking... I had version 3.4.3 .... I've tried 3.5.0.0 and works great!!! you're the man! :grinking: ...My patience had reach the limits

At least you know the previous version had this problem...

Sorry again and thanks for this wonderful software!
Blizzard

Post by Blizzard »

... forget what I said... the problem subsists
It just took longer... it lasted 5 minutes without crashing... please help me!
antp
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Post by antp »

I guess it's a problem related to a driver or another software installed. But I can't find how to solve that if the problem does not occur on my PC...
zephil

Post by zephil »

I've the same problem !

Souvent cela se passe quand je passe d'une fiche à l'autre en faisant des copiers collés, peut-être une fois sur 10... 100% d'utilisation du proc et blolcage du système. Obligé de tuer la tache et même de redémmarrer la bécanne. (L'OS se bloque après avoir tué le process) Alors que j'ai une machine puissante et extrêment fiable. (JAMAIS de plantage à part avec AMC).

Windows XPSP2 FR
Athlon64 3500+
2Go RAM
Version : 3.5.0
antp
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Post by antp »

The problem is that if I can't reproduce the problem on my PC I can't find what cause that :(
A solution would be that I contact on MSN/ICQ someone that has the problem and that he installs Borland's remote debugging tool, so I can try to see where in the code the problem happens. It would be better with someone that has a direct connection (no router or proxy) so there is no port to forward.

Le problème est que si je ne parviens par à reproduire le problème sur mon PC je ne peux pas trouver ce qui cause ça :(
Une solution serait que je contacte via MSN/ICQ quelqu'un qui a le problème et qu'il installe les outils de remote debugging de Borland, pour que je puisse voir à quel endroit du code se situe le problème. Ça serait plus simple avec quelqu'un qui a une connexion directe (pas de routeur ni de proxy) comme ça il n'y a pas de port à forwarder.
Ardeo

Post by Ardeo »

I, too am having the same problem.....I open AMC(newest version) and after a coupe of minutes my system hangs (100% CPU usage) and have to shutdown AMC from task manager. I had been using the lastest version with no problems for a few months and then this morning the problem started....anyone have any advice?

/A
Guest2001

Post by Guest2001 »

Same problem to me :cry:
I never had that problem on 3.4.3 just on 3.5.0
I think it is something related to AMD becouse as I can see everyone of us have AMD processor 2000 XP is my

at the end I have tried formating the hard drive it doesnt help

it crashes almost every time when I open program especialy if I sort movies in groups (no matter what group). it just freeze :cry:

I dont know what should I do.

Please God (Antoine) help us, I love this program so much
Guest

Post by Guest »

antp wrote:The problem is that if I can't reproduce the problem on my PC I can't find what cause that :(
A solution would be that I contact on MSN/ICQ someone that has the problem and that he installs Borland's remote debugging tool, so I can try to see where in the code the problem happens. It would be better with someone that has a direct connection (no router or proxy) so there is no port to forward.
how can we make arrangements so I can install that borlands tool so we can find out what the hell is going on.
antp
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Post by antp »

We can do that on friday after 5 PM (CET) or this week-end.
I'll put the Borland tool on my server so you can download it.
You can already add me to your MSN, ICQ or Jabber list.
Guest

Post by Guest »

I had this problem a long time ago. Problem went away when I started to save my catalog in XML-format instead of AMC-format...Hope this trick helps someone?
Guest2001

Post by Guest2001 »

antp wrote:We can do that on friday after 5 PM (CET) or this week-end.
I'll put the Borland tool on my server so you can download it.
You can already add me to your MSN, ICQ or Jabber list.
I added you to MSN, and I'm waiting for you to come...
antp
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Post by antp »

OK, if it is OK for you we can do that tomorrow in the afternoon (I had to stay later at work; usually leaver earlier on friday)

I already uploaded Borland's remote debug tool there: http://www2.antp.be/antp/temp/rdebug.rar
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Post by antp »

As I wrote on another topic (there are too many topics about this bug :D) I could not find the problem using remote debugging. That makes me think that the problem is not in AMC code but in Borland's code or in a third-party tool that I use.
Guest

Post by Guest »

I have had this problem for some time, on several versions of the program. I use XML as file format. I think it's related to the size of the database. My problems started when I had registered about 700 movies. I solved the problem by splitting my database in two.
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Post by antp »

Maybe it's related to some special values of the list rather than the number of items in it.
If you still have the XML file that cause this problem can you send it to me?
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