Ant Renamer 2 has stopped working

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Squashed
Posts: 4
Joined: 2013-07-27 11:22:24

Ant Renamer 2 has stopped working

Post by Squashed »

Whenever I close Ant Renamer I get the message dialog box saying 'Ant Renamer 2 has stopped working - A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.' Then I get another dialog box with 'Application Error - Exception EFOpenError in module Renamer.exe at 008CE22. Cannot open file C:\Program Files (x86)\Ant Renamer\Renamer.xml. Access is denied.

Running under Windows 10 64 bit.

Any ideas?
antp
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Re: Ant Renamer 2 has stopped working

Post by antp »

Did you upgrade from a previous Windows version or change settings in UAC or user security?
Or did you install it manually using the "portable" version?
In this case you should give write-access to that file (or the whole Ant Renamer folder) for the user account that runs the program.
When using the installer version, it puts its config file in ProgramData since by default programs can't write in Program Files.
Squashed
Posts: 4
Joined: 2013-07-27 11:22:24

Re: Ant Renamer 2 has stopped working

Post by Squashed »

I have upgraded Windows from Windows 7. I don't recall whether I had Ant Renamer under Windows 7. I had been using version 2.10 for quite a while and I thought maybe installing the latest version, 2.12, which I did last week, might help, but it did not. I used the installer version and haven't changed any security settings. I don't know why the xml file is in Program Files, but there is also an xml file in Program Data? Maybe I should uninstall/reinstall?
antp
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Re: Ant Renamer 2 has stopped working

Post by antp »

Possible that the problem comes from version 2.10 which was putting its config in Program Files: that was changed in 2.11 for compatibility with Vista/7/etc.
You can just try to remove the renamer.xml which is in Program Files
Or else uninstall, remove the remaining files, and reinstall
There may be also a file in C:\Users\<your-user>\AppData\Local\VirtualStore which is the place where Windows puts files when programs try to write to Program Files.

If you wish to keep your settings you may keep the xml file to replace it later over the newly created one
Squashed
Posts: 4
Joined: 2013-07-27 11:22:24

Re: Ant Renamer 2 has stopped working

Post by Squashed »

Removing renamer.xml did resolve the issue, thank you.
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